Choose Your Protection

Explore comprehensive trip insurance options tailored for worry-free train journeys.

Reserve Your Space

Secure reliable and convenient parking services to ensure a seamless travel experience.

Travel With Confidence

Enjoy your journey knowing your coverage and parking are completely sorted out.

Trip Insurance & Reserved Parking

At Voyatrak, we want your train journey to be as simple and convenient as possible. Along with train ticket services, certain journeys may offer additional travel options such as trip insurance and reserved parking.

Availability, pricing, terms, and eligibility can vary depending on your journey, train operator, location, and selected service.

Trip Insurance

Travel plans can sometimes change unexpectedly. Trip insurance may provide additional protection for eligible situations covered under the applicable policy.

Depending on the insurance plan available for your booking, coverage may include certain travel-related events such as eligible cancellations, interruptions, delays, or other covered circumstances.

Insurance coverage is subject to the specific policy terms, conditions, exclusions, and limitations.

What Does Trip Insurance Cover?

Coverage depends on the insurance product selected and the policy issued to you.

Before purchasing insurance, carefully review the policy information to understand:

• Covered events
• Coverage limits
• Eligibility requirements
• Exclusions and limitations
• Claim requirements
• Cancellation conditions
• Documentation requirements

Not every travel disruption or cancellation is automatically covered.

If you purchase trip insurance, keep your policy information and relevant travel documents in a safe place.

Is Trip Insurance Required?

Trip insurance is generally an optional service unless your specific booking or travel provider states otherwise.

You can review the available insurance option before completing your booking and decide whether it is suitable for your travel plans.

Consider your journey, ticket conditions, potential cancellation costs, and the level of protection offered before making your decision.

How to Purchase Trip Insurance

If trip insurance is available for your journey, the applicable option may be presented during the booking process.

Before confirming your purchase:

1. Review the insurance details.
2. Check the coverage and exclusions.
3. Confirm the policy price.
4. Make sure the coverage is suitable for your journey.
5. Read the applicable terms and conditions.
6. Complete the purchase if you wish to add the coverage.

Your insurance confirmation and policy documents should be retained for future reference.

Making an Insurance Claim

If you need to make a claim, follow the instructions provided in your insurance policy.

Claims are assessed according to the terms and conditions of the applicable insurance provider. You may be asked to provide supporting documents, booking information, receipts, or other evidence relating to your claim.

Voyatrak cannot guarantee that a claim will be approved.

The insurance provider makes decisions according to the applicable policy.

Reserved Parking

Driving to the station can be convenient, particularly when you have luggage or are travelling from outside the local area.

Where available, reserved parking may allow passengers to arrange parking near a participating station before their journey.

Parking availability is not guaranteed at every station and may depend on the station, parking provider, travel date, and available spaces.

How Reserved Parking Works

If parking is available for your journey, you may be able to select or arrange a parking option during the applicable booking process.

You should check:

• Parking location
• Entry and exit times
• Parking dates
• Vehicle requirements
• Available spaces
• Parking charges
• Cancellation or modification conditions
• Any additional parking restrictions

Make sure the parking dates match your train journey.

Is Parking Available at Every Station?

No.

Parking facilities vary from one station to another. Some stations may have dedicated parking areas, while others may have limited or no passenger parking.

Availability can also change depending on the date and time.

If reserved parking is not available for your selected journey, you may need to arrange alternative parking independently.

Parking Fees

Parking charges vary by location, parking provider, duration, and availability.

If a parking option is offered with your booking, the applicable price should be reviewed before completing the reservation.

Additional charges may apply if you exceed the permitted parking period or do not follow the parking provider’s terms.

Arriving for Your Train

If you have reserved parking, allow enough time to park your vehicle and reach the station.

Train departure times are fixed, and parking availability or station congestion can affect how long it takes to reach the platform.

We recommend arriving at the station with sufficient time before your scheduled departure.

Changing or Cancelling Reserved Parking

Parking cancellation and modification rules depend on the applicable parking provider and reservation terms.

If your train plans change, check your parking reservation as well.

Changing your train ticket does not necessarily change or cancel a separate parking reservation.

Review the terms before requesting a modification or cancellation.

Important Information

Trip insurance and reserved parking are subject to availability and may not be offered for every train journey.

Insurance coverage is governed by the applicable insurance policy. Parking services are governed by the terms of the relevant parking provider.

Voyatrak does not guarantee insurance coverage, claim approval, parking availability, or uninterrupted access to a parking facility.

Prices, availability, terms, and conditions may change.

Always review the specific information displayed during your booking before purchasing an additional service.

Travel With More Confidence

A little preparation can make a big difference.

Whether you are looking for additional travel protection or a convenient place to leave your vehicle, check the options available for your journey before you travel.

Voyatrak helps you arrange your train travel with clear booking information and convenient travel options where available.